Our communications platforms come with a plethora of features designed to allow you to take full control of all of the aspects of your telecommunications. Although we have too many features to list here, a few of the more prominent ones are: 

• Call Recording and Retention
• Unlimited Queues, Ring Groups, and Extensions
• Full flexibility over how calls are routed and handled
• Customizable Prompts, Menus, Auto Attendants, and Digital Receptionists
• Mobile Applications/Desktop Softphones (Work Anywhere!) 
• Detailed Call Reports
• Detailed Agent Statistics
• Built in SMS, Live Chat, and Facebook Messenger Integrations
• Granular Control Over Call Recordings
• Full Internal Chat System
• Real-Time Call Monitoring Including Listen, Whisper, and Barge-In
• and Many, Many More!